We use Gate Sentry for your safety to monitor visitor access to the community. All KT residents must have Gate Sentry in order to add guests or vendor access to the property. There are a few steps you can take to make sure you receive notifications.
Web portal
In the Gate Sentry web portal, you can add additional hosts in your household and indicate whether they should receive notifications. You can check to confirm that your host notification status is “yes.”
Mobile app
The other way to make sure you receive notifications is to download the mobile app, which will deliver mobile notifications through your phone, as well as an email.
Selling Your Home
If you are selling your home, you will need to give access to the realtor by logging in to your account and add the following to your vendors section. (Please list “Home for Sale” “Realtor” and ” Open House Guest” in the field for the company name.)
Contractors
If you have contractors working at your home, they may enter through the front gate if they’re listed as a vendor in your account.
Guests
The staff at the front desk are able to help by adding a guest to your account if needed. The guards do not have the ability to add a guest for you nor can they admit guests to the community who are not added to your account. If you witness unaccompanied guests using our amenities, please call security at 512-757-8620 to inform.
For any questions or concerns, check out the Gate Sentry Guide Tutorials or visit the front desk.
FAQ
Kissing Tree's policy is to screen all guests entering the community. Only guests whose names are on the resident's approved guest list will be allowed into the community.
Yes, there are always two officers on duty. One patrols the community and one is posted at the guardhouse.
If residents observe a car parked on the street at night, they can report their concern to the officer on duty who will tag the car. If the issue continues, please make sure to fill out a community concern form to document the problem.
All residents can get pedestrian gate codes by asking the front desk by either phone or email.